SHIPPING AND RETURNS POLICY
SHIPMENT AND CANCELLATION POLICY
Order Processing and Shipment
All in-stock items are shipped within 24 to 48 hours from the date of purchase. Orders placed on Friday will be processed and shipped the following Monday.
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Standard Delivery: Our standard delivery service for the U.S is USPS. Standard delivery times are as follows:
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Continental US addresses 3-4 business days from the date of shipment.
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Alaska and Hawaii addresses: 7-10 business days from the date of
shipment. -
C a n a d a: 4-5 business days from the date of shipment.
RETURN POLICY
Last updated June 20, 2020
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at info.beautval@gmail.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:
Beautval
131 S Barranca Ave
Unit 268
West Covina, CA 91791
United States
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least five (5) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.
EXCEPTIONS
The following items cannot be returned or exchanged:
● Items used or unsealed
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.
Please Note
● A 10% restocking fee will be charged for all returns more than $300.00.
● Sale items are FINAL SALE and cannot be returned.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
Phone: +13235809012